Same here. I just sent a message to support earlier today about this. They say it's the only tool for wiping NVMe SSDs, but for some reason we can't access it, apparently. I logged in with my Paragon credentials, I checked my firewall and network connexion, I reinstalled, I restarted, and I did it all again on another machine. None of it worked. I'll send an update if support gets back to me. It's not a great sign there aren't any replies here, though, if you ask me.