This morning, after a major Microsoft Windows 10 update on my computer, Paragon asked for my credentials. I did so but then it told me that the maximum number of licenses had been reached. Result: I cannot run Paragon Backup and am consequently left without backup system.
I am QUITE UPSET about this whole situation. And getting a response will again take 3 to 5 working days. Just not acceptable when dealing with backup applications.
Can you please tell me why I cannot install Paragon Hard Disk Manager 16 Advanced? My account tells me I have the following 2 active licences (why that is is also not clear to me, as it seems that Paragon Hard Disk Manager 16 Advanced should be enough):
  • Paragon Hard Disk Manager 16 Basic
  • And Paragon Hard Disk Manager 16 Advanced



For your information, I had removed all Paragon software, and started installing Paragon Hard Disk Manager 16 Advanced from scratch. I am still confronted with the issue described above.