i am becoming concerned, also, about company reliability and response, judging from forum questions, from apparently well-versed users.
i have used several programs, used to use partition magic (DOS, years ago), then to acronis, with backup and partition management, then it got bloated, then to this one, at about version 9, etc, but past couple versions interface, despite being sleek, is not as good as version 15.
i am able to navigate through, but as per mr. Joey, i am concerned about possible need to move to another product, BUT having had prior experience, i would LIKE to support paragon, if more response is provided. anyway, just my two cents