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Thread: Failed to use Paragon Software on Windows 10

  1. 29.02.20, 18:53 #1
    Mircho
    Mircho is offline
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    Feb 2020
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    Failed to use Paragon Software on Windows 10

    Hello,

    Today I have bought and installed the Paragon Software in order to access a btrfs partition in my Windows 10 1909 installation. When I open the application I get this error:

    Code:
    The ParagonLinuxFSMounter service is not started.

More help is available by typing NET HELPMSG 3521.

The ParagonLinuxFSMounter service is starting.
The ParagonLinuxFSMounter service could not be started.

A system error has occurred.

System error 1067 has occurred.

The process terminated unexpectedly.
    In the Event viewer I see this log:

    Code:
    Faulting application name: paragon_service.exe, version: 5.1.0.0, time stamp: 0x5acb8b8b
Faulting module name: ntdll.dll, version: 10.0.18362.418, time stamp: 0x99ca0526
Exception code: 0xc00000fd
Fault offset: 0x000000000003c4ba
Faulting process id: 0x4a8
Faulting application start time: 0x01d5ef2086d1e631
Faulting application path: C:\Program Files (x86)\Paragon Software\LinuxFS for Windows\paragon_service.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: a11cfdb3-859a-496c-9486-3137bd7ebfac
Faulting package full name: 
Faulting package-relative application ID:
    Can someone help me?

    Thanks!
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  2. 28.02.21, 19:13 #2
    xyz
    xyz is offline
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    Feb 2021
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    I have the same issue. Have tried installing and -re-installling and

    The ParagonLinuxFSMounter service is not started.

    More help is available by typing NET HELPMSG 3521.

    The ParagonLinuxFSMounter service is starting.
    The ParagonLinuxFSMounter service could not be started.

    A system error has occurred.

    System error 1067 has occurred.

    The process terminated unexpectedly.

    UI log:
    Linux File Systems for Windows by Paragon Software 5.2.1146

    [1614531630][0x750] #####ERROR -1342177230 ( F:\BuildAgent\work\12dcfda619f53b86\lsl\activation \src\bo4\Client.cpp 1506 ) Bad session id
    [1614531638][0x750] #####ERROR -1342177233 ( F:\BuildAgent\work\12dcfda619f53b86\lsl\activation \src\bo4\Client.cpp 683 ) Bad credentials
    [1614531640][0x750] #####ERROR -1342177230 ( F:\BuildAgent\work\12dcfda619f53b86\lsl\activation \src\bo4\Client.cpp 1506 ) Bad session id
    [1614531640][0x750] #####ERROR 14 ( src\ServiceLayer.cpp 1914 )
    [1614531640][0x750] #####ERROR -1342177230 ( F:\BuildAgent\work\12dcfda619f53b86\lsl\activation \src\bo4\Client.cpp 1506 ) Bad session id
    [1614531640][0x750] #####ERROR -1342177230 ( F:\BuildAgent\work\12dcfda619f53b86\lsl\activation \src\bo4\Client.cpp 1506 ) Bad session id
    [1614531640][0x1694] #####ERROR -1342177237 ( f:\buildagent\work\12dcfda619f53b86\lsl\activation \src\bo4\XmlHttpRequest_impl.hpp 94 ) Problem with network connection
    [1614531640][0x1694] #####ERROR -1342177237 ( F:\BuildAgent\work\12dcfda619f53b86\lsl\activation \src\bo4\Client.cpp 242 ) There are problems with network connection
    [1614531640][0x1694] #####ERROR -1342177237 ( F:\BuildAgent\work\12dcfda619f53b86\lsl\activation \src\bo4\Client.cpp 2035 ) There are problems with network connection
    [1614531641][0x16B0] #####ERROR 14 ( src\ServiceLayer.cpp 1273 )
    [1614531670][0x750] #####ERROR 2 ( src\mounter\CRestartServiceDialog.cpp 111 ) Service restarting failed
    [1614531695][0x750] #####ERROR 2 ( src\mounter\CRestartServiceDialog.cpp 111 ) Service restarting failed


    Mounter Log

    [1614531693][0x13B4] Population fdisk tree: FDISK_ITEM_MBR_PRIMARY
    [1614531693][0x13B4] +recognizeFileSystem()
    [1614531693][0x13B4] #####ERROR( f:\buildagent\work\b85b25e3044ae22a\fs_for_win\ext fs4win\ext4dokanservice\src\mounter\volumemanager\ filesystems\core\FileSystem_impl.hpp line 1523 ): [1614531693][0x13B4] #####ERROR( src\mounter\volumeManager\FileSystems\UfsdVolume.c pp line 317 ): Can not mount volume. Error code is 0xC000014F
    [1614531693][0x13B4] #####ERROR( src\mounter\ufsd_thread.cpp line 631 ): Rocognizing failed
    [1614531693][0x13B4] -recognizeFileSystem()
    [1614531693][0x13B4] +recognizeFileSystem()
    [1614531693][0x13B4] #####ERROR( f:\buildagent\work\b85b25e3044ae22a\fs_for_win\ext fs4win\ext4dokanservice\src\mounter\volumemanager\ filesystems\core\FileSystem_impl.hpp line 1523 ): [1614531693][0x13B4] #####ERROR( src\mounter\volumeManager\FileSystems\UfsdVolume.c pp line 458 ): Can not mount volume. Error code is 0xC000014F
    [1614531693][0x13B4] #####ERROR( src\mounter\ufsd_thread.cpp line 631 ): Rocognizing failed
    [1614531693][0x13B4] -recognizeFileSystem()
    [1614531693][0x13B4] +recognizeFileSystem()
    [1614531693][0x13B4] #####ERROR( f:\buildagent\work\b85b25e3044ae22a\fs_for_win\ext fs4win\ext4dokanservice\src\mounter\volumemanager\ filesystems\core\FileSystem_impl.hpp line 1523 ): [1614531693][0x13B4] #####ERROR( src\mounter\volumeManager\FileSystems\UfsdVolume.c pp line 391 ): Can not mount volume. Error code is 0xC000014F
    [1614531693][0x13B4] #####ERROR( src\mounter\ufsd_thread.cpp line 631 ): Rocognizing failed
    [1614531693][0x13B4] -recognizeFileSystem()
    [1614531693][0x13B4] Population fdisk tree: FDISK_ITEM_MBR_PRIMARY
    [1614531693][0x13B4] +recognizeFileSystem()
    [1614531693][0x13B4] #####ERROR( f:\buildagent\work\b85b25e3044ae22a\fs_for_win\ext fs4win\ext4dokanservice\src\mounter\volumemanager\ filesystems\core\FileSystem_impl.hpp line 1523 ): [1614531693][0x13B4] #####ERROR( src\mounter\volumeManager\FileSystems\UfsdVolume.c pp line 317 ): Can not mount volume. Error code is 0xC000014F
    [1614531693][0x13B4] #####ERROR( src\mounter\ufsd_thread.cpp line 631 ): Rocognizing failed
    [1614531693][0x13B4] -recognizeFileSystem()
    [1614531693][0x13B4] +recognizeFileSystem()
    [1614531693][0x13B4] #####ERROR( f:\buildagent\work\b85b25e3044ae22a\fs_for_win\ext fs4win\ext4dokanservice\src\mounter\volumemanager\ filesystems\core\FileSystem_impl.hpp line 1523 ): [1614531693][0x13B4] #####ERROR( src\mounter\volumeManager\FileSystems\UfsdVolume.c pp line 458 ): Can not mount volume. Error code is 0xC000014F
    [1614531693][0x13B4] #####ERROR( src\mounter\ufsd_thread.cpp line 631 ): Rocognizing failed
    [1614531693][0x13B4] -recognizeFileSystem()
    [1614531693][0x13B4] +recognizeFileSystem()








    Quote Originally Posted by Mircho View Post
    Hello,

    Today I have bought and installed the Paragon Software in order to access a btrfs partition in my Windows 10 1909 installation. When I open the application I get this error:

    Code:
    The ParagonLinuxFSMounter service is not started.

More help is available by typing NET HELPMSG 3521.

The ParagonLinuxFSMounter service is starting.
The ParagonLinuxFSMounter service could not be started.

A system error has occurred.

System error 1067 has occurred.

The process terminated unexpectedly.
    In the Event viewer I see this log:

    Code:
    Faulting application name: paragon_service.exe, version: 5.1.0.0, time stamp: 0x5acb8b8b
Faulting module name: ntdll.dll, version: 10.0.18362.418, time stamp: 0x99ca0526
Exception code: 0xc00000fd
Fault offset: 0x000000000003c4ba
Faulting process id: 0x4a8
Faulting application start time: 0x01d5ef2086d1e631
Faulting application path: C:\Program Files (x86)\Paragon Software\LinuxFS for Windows\paragon_service.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: a11cfdb3-859a-496c-9486-3137bd7ebfac
Faulting package full name: 
Faulting package-relative application ID:
    Can someone help me?

    Thanks!
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  3. 25.03.21, 17:12 #3
    Max Power
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    Re: Failed to use Paragon Software on Windows 10

    Hello and welcome to the forums!
    It seems that this particular BTRFS volume might cause this issue. Do you have other volumes to check?
    It also make sense to see if repairing the file system on this volume will resolve the issue.
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