I currently use HDM 15 Pro and also used 14 and 12. HDM has always been a solid application. I recently had a client buy HDM 17 Adv, assuming it was the same great product but i'm having doubts. The client is running Win 8.1 Pro x64. We installed HDM 17 Adv and ran a backup of his OS drive. It just runs for 30 minutes or so, locks up and blue screens the system. We completely reinstalled and get the same results.

I'm here at the forum because i never heard back from the support ticket i submitted at least a week ago. I have 2 clients waiting on me to find a disk imaging solution. I'm very hesitant to recommend HDM. It just doesn't work. I use HDM 15 daily and it's been rock-solid but i'm searching for alternatives for my clients. I'd like to find something as great as Paragon's HDM 15.

Any ideas on what would cause these bluescreens. The hard drives have no issues, they work great. In my years of using HDM i've never needed support, is there any support for HDM?