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Thread: Backup & Recovery Preview and Hard Disk Manager Basic ISO all options locked

  1. #1
    Junior Member
    Join Date
    Mar 2019
    Posts
    2

    Backup & Recovery Preview and Hard Disk Manager Basic ISO all options locked

    When trying to create ISO in both latest versions Backup & Recovery Preview and Hard Disk Manager Basic is displayed "can`t get winpe licenses only free features are available".
    Not issues in system being Windows 10 1809 PT-BR 64 bits and installed correctly Windows ADK.
    Not antivirus activated during ISO creation.
    Both Backup & Recovery Preview and Hard Disk Manager Basic are activated online.
    When starting both ISO not is possible any operation because all options are locked.
    Backup & Recovery Preview and Hard Disk Manager Basic windows installed version work fine.
    Previous versions Backup & Recovery and Hard Disk Manager Basic works fine.
    Thanks for reply.

  2. #2

    Re: Backup & Recovery Preview and Hard Disk Manager Basic ISO all options locked

    You may want to copy the files licence.lic and LicInfo.xml from "C:\ProgramData\Paragon\[ProductName]" to "C:\Program Files\Paragon Software\[ProductName]\program\winpe_custom_x64\Programs\Paragon Software\program".
    Your Paragon Support Team

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