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Thread: Recovery Media problem: USB stick

  1. #1
    Junior Member
    Join Date
    Dec 2018
    Posts
    8

    Recovery Media problem: USB stick

    Using Paragon Backup and Recovery 16 Free, just recently downloaded on a new Delll Inspiron 15 7000 7580 laptop with a solid state hard drive.
    I created the recovery backup media to a USB stick in Paragon Backup and Recovery 16 Free and checked the option to use Windows ADK/WAIK. Now the when booting to the USB stick I get the following message in a blue screen (and no mouse) - your pc ran into a problem and needs to restart.
    Any help is appreciated.
    thanks
    R,

  2. #2
    Junior Member
    Join Date
    Dec 2018
    Posts
    8

    Re: Recovery Media problem: USB stick

    FINALLY got this resolved. Get this:
    Had to download ANOTHER PROGRAM in order to properly create the recovery media. I had to download the HDM16 software program, then use it to create the recovery media, which worked! Yeah !

    So now here is the important question: Why doesnt the Backup And Restore 16 Free version properly create the restore media but the HDM16 does?
    Why dont they simply update the Backup And Restore 16 Free version so it works correctly and its users dont end up with a failure?
    Its bizarre.......
    R.

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