here is my post to support

22-09-2018 09-01
Product name
Paragon Hard Disk Manager 16 Basic
Subject
Paragon PHDM advanced now TOTALLY broke
Brief description
NOW you've TOTALLY broken PHDM advanced. first, your web site and licensing site got screwed up. NOW, you patched that, it has NEW licenses for the PHDM advanced, it lists me as ZERO of ONE license (I hav PAID version, should be THREE licenses), and when I try and START PHDM advanced, it shows the spinning circle, trying to find drives, then it just DISAPPEARS !!! No window or interface to work with !!
I re-installed it, I restarted machine, but still no luck to get to the interface window. I am going to restart it again, but I am TOTALLY TOTALLY TOTALLY frustrated. It has been nothing but problems ever since the release of PHDM 16.
Ths neds fixed, and SOON !
sorry for frustration, but that is all it has been.