Processing Universal Image Mounter = Error!

[Janp]

Hi,

When I tried to Install "hdm16_basic_x64.exe" (PARAGON Backup & Recovery Free), I keep getting an Error: "There is a problem with this Windows Installer package. A program run as part of the setup did not finished as expected. Contact your support personnel or package vendor".

Then I get a window "Paragon Hard Disk Manager 16 Basic - Intallation completed with an error. Unable to perform product configuration. Occured error: Erreur irrécupérable lors de l'installation".

I see that a couple of logs file have been created in C:\Users\{myusername}\AppData\Local\Temp:
HDM16basic_10.11.4.2509_20180624134255.log
HDM16basic_10.11.4.2509_20180624134255_000_hdm16ba sic.msi.log
HDM16basic_10.11.4.2509_20180624134255_000_hdm16ba sic.msi_rollback.log
HDM16basic_10.11.4.2509_20180624134255_001_UIM.msi .log

I wanted to add them to this thread, but it seems that they are to big to attached.

Any ideas on how this can be fix ?

Thanks

[pprxpert]

This is the wrong subforum for you...