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Thread: HDM 16 Advanced suddenly not working properly

  1. #1
    Junior Member
    Join Date
    Jun 2018
    Posts
    2

    HDM 16 Advanced suddenly not working properly

    Hi,

    Opened my HDM 16 Advanced today, to be shown this on every job page "Jobs database is not supported of the current version of the program". The program opens but cannot do any job!

    Capture.jpgCapture1.jpgCapture2.jpg

    You will see from the attachments captures of 2 of the sections, all have the same message and the program is unusable. Plus details showing that I have purchased the advanced version.

    I tried uninstalling and reinstalling the program, but it is still the same.

    Please help.

  2. #2
    Junior Member
    Join Date
    Jun 2018
    Posts
    2

    Re: HDM 16 Advanced suddenly not working properly

    Update:

    Uninstalled again, and cleaned registry of Paragon entries.
    Installed from scratch, and it is now working fine again.

    That leads to 2 questions:
    1. What happened?
    2. I could not find any way to import previous settings.

    Anyway, all is well, but if anyone has any thoughts I would like to hear them.

  3. #3
    Junior Member
    Join Date
    Apr 2017
    Posts
    2

    Re: HDM 16 Advanced suddenly not working properly

    Quote Originally Posted by p4psb View Post
    Update:

    Uninstalled again, and cleaned registry of Paragon entries.
    Installed from scratch, and it is now working fine again.

    That leads to 2 questions:
    1. What happened?
    2. I could not find any way to import previous settings.

    Anyway, all is well, but if anyone has any thoughts I would like to hear them.

    I have had the same problem. I've tried uninstalling, cleaning the registry and reinstalling.

    Unfortunately it hasn't worked for me

    I'm wondering if a recent Windows Update has caused this problem.

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