Hard Disk manager 16 fails at start up.

[Tundra]

I purchased HDM16 yesterday. After uninstalling HDM 15 and installing HDM 16 I ran it. It is in an infinite loop in which the "wait" wheel spins and the message "Loading disks and partition information ..." appears, then VERY briefly a message flashes on the screen stating "Command execution is not possible as another command is pending". The only way to exit this loop is to abort the program.

I am running Windows 7 Ultimate. The machine has an Asus X99-A1 motherboard with an Intel I7-6800K processor (not overclocked) and 64 GB RAM. The OS runs off a Samsung 960 Pro NVMe SSD at 512 GB, Main storage is a RAID 0 drive consisting of three 1 TB SATA drives. In addition there are three 2 TB SATA drives for data storage and 60 GB SSD used mainly for a swap space. (This computer is used primarily for scientific computations.)

I do not like being a beta tester. If this fault cannot be corrected, I would like the purchase price to be refunded and I will reload HDM 15. Frankly, from the little I have seen the changes in the new version appear to be cosmetic. HDM 15 saved me on several occasions. I am not sure why I "upgraded".

[ghandi]

I purchased HDM16 yesterday. After uninstalling HDM 15 and installing HDM 16 I ran it. It is in an infinite loop in which the "wait" wheel spins and the message "Loading disks and partition information ..." appears, then VERY briefly a message flashes on the screen stating "Command execution is not possible as another command is pending". The only way to exit this loop is to abort the program.

I am running Windows 7 Ultimate. The machine has an Asus X99-A1 motherboard with an Intel I7-6800K processor (not overclocked) and 64 GB RAM. The OS runs off a Samsung 960 Pro NVMe SSD at 512 GB, Main storage is a RAID 0 drive consisting of three 1 TB SATA drives. In addition there are three 2 TB SATA drives for data storage and 60 GB SSD used mainly for a swap space. (This computer is used primarily for scientific computations.)

I do not like being a beta tester. If this fault cannot be corrected, I would like the purchase price to be refunded and I will reload HDM 15. Frankly, from the little I have seen the changes in the new version appear to be cosmetic. HDM 15 saved me on several occasions. I am not sure why I "upgraded".

I have this exact problem as well, with the infinite 'refresh' loop. I know what my problem is, it's my Akasa Interconnect pro (http://www.akasa.co.uk/update.php?tp...AK-HC-05BKV2); which is a combioned card reader and USB hub. When I disconnect it (USB3 cable, USB 2 cable and Molex power connector) , HDM 16 Advanced works correctly. If you have a memory card reader attached, this might be your problem

HTH

[ghandi]

UPDATE:

Still can't see my last post 'approved' by a MOD.

Solved my problem which I found was my card reader(s) (Akasa Interconnect Pro). I disabled the card reader listings I had under device manager\disk drives which were 1) Generic - Compact Flash USB device, 2) Generic - MS/MS-Pro USB device, 3) Generic - SD/MMC USB device & 4) Generic - SM/xD-Picture USB device.

With these disabled the infinite refresh loop did not occur when starting HDM 16 Advanced.

HTH.

[ghandi]

Just updated to version 16.15.3 which, so far, appears to have fixed my 'refresh loop' issue.