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Thread: Migrate OS to SSD stuck at 0%

  1. #1
    Junior Member
    Join Date
    Nov 2016
    Posts
    3

    Angry Migrate OS to SSD stuck at 0%

    I have bought migrate OS to SSD.

    I have burned the Recovery Tools to a CD and booted from it.

    The software starts fine, recognises the OS drive and the new SSD (connected via a usb port).

    I step through the wizard and it seems to start ok but then just hangs with Running Tasks 0%, Selective Disk Copy.

    After an hour, still no further progress.

  2. #2
    Junior Member
    Join Date
    Nov 2016
    Posts
    3

    Re: Migrate OS to SSD stuck at 0%

    And as soon as I submitted it jumped to 50% with 13 minutes 34 seconds remaining. I wil update the thread if/when it finishes!

  3. #3
    Junior Member
    Join Date
    Nov 2016
    Posts
    3

    Re: Migrate OS to SSD stuck at 0%

    It did finish and all looked ok until I swapped the original for the new SSD....

    It booted and got to the windows logo on screen but if I leave it at the logon screen for a few moment it then blue screens.

    If I click to logon as soon as it appears it shows the desktop and then blue screens.

    This is the same issue I had using other tools but hoped that paying for a dedicated piece of software it would work.

    Wasted my money!

  4. #4
    Junior Member
    Join Date
    Mar 2017
    Posts
    1

    Angry Re: Migrate OS to SSD stuck at 0%

    Quote Originally Posted by nourishment View Post
    I have bought migrate OS to SSD.

    I have burned the Recovery Tools to a CD and booted from it.

    The software starts fine, recognises the OS drive and the new SSD (connected via a usb port).

    I step through the wizard and it seems to start ok but then just hangs with Running Tasks 0%, Selective Disk Copy.

    After an hour, still no further progress.
    I just purchased the software this morning. After 4 hrs it is stuck at 0%. This seems to be an issue that many people have.

    Is there a refund for this?

  5. #5
    Senior Member
    Join Date
    Jun 2016
    Posts
    207

    AW: Migrate OS to SSD stuck at 0%

    Please refer to our knowledgebase entry "30 day money back guarantee".
    /* Dies ist ein Service Ihres freundlichen Paragon-Support-Teams ;-) / This is a service of your friendly Paragon support team ;-) */

  6. #6
    Junior Member
    Join Date
    Apr 2017
    Posts
    1

    Re: Migrate OS to SSD stuck at 0%

    Having Same problem. Stuck at 0% are there any suggestions?

  7. #7
    Senior Member
    Join Date
    Jun 2016
    Posts
    142

    Re: Migrate OS to SSD stuck at 0%

    Hi,
    Before migrating OS it`s advisable to look through the recommendations on OS migration: https://kb.paragon-software.com/article/94.
    If after following the recommendations any issue is encountered, it`s better to submit it to the Paragon support at the same time providing logs (Home > Collect logs).
    If the issue is not resolved, a refund may be requested with a clear conscience.

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