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Thread: How to change email address please?

  1. #1
    Junior Member
    Join Date
    Jan 2017
    Posts
    2

    Question How to change email address please?

    Hi,

    Recently, I've had to ask my ISP to permanently delete the email address associated with my Paragon account, so I cannot log-in any more as the Paragon sign-in page is saying (see quoted text below): I need to change my password, with a password link sent to the now deleted email address.

    But, as my presently registered email address has been deleted, I will not be receiving the email & cannot access the verification link.

    So, how do I change my account to a new email address & password please?

    Thanks :-)

    -------------------------

    "Dear Customer,

    We have reworked our customer portal to improve security and make it more user-friendly.

    In order to use the renewed portal, you will need to set a new password.

    We have already sent a password link to your email address. Please follow instructions in this email to activate your account."

  2. #2
    Junior Member
    Join Date
    Jan 2017
    Posts
    2

    Re: How to change email address please?

    Well, a few days later I got in touch with Paragon Support directly, who sorted it out for me in no time

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