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Thread: Crash while browsing network in Backup and Recovery 16

  1. #1
    Junior Member
    Join Date
    Sep 2016
    Posts
    2

    Crash while browsing network in Backup and Recovery 16

    I just tried setting up a backup job and when I set the Target, which is another computer, the application crashes.
    This is what was in the Application Log from Windows 10.

    Faulting application name: advlauncher.exe, version: 10.1.28.101, time stamp: 0x57a4e13f
    Faulting module name: qtp-mt334.dll, version: 10.1.28.101, time stamp: 0x57a4d969
    Exception code: 0xc0000005
    Fault offset: 0x00000000002bc813
    Faulting process id: 0x31f0
    Faulting application start time: 0x01d20de8311e4000
    Faulting application path: C:\Program Files\Paragon Software\Backup and Recovery 16\program\advlauncher.exe
    Faulting module path: C:\Program Files\Paragon Software\Backup and Recovery 16\program\qtp-mt334.dll
    Report Id: f74cbe1b-3615-4663-a0e8-db2724d7336e
    Faulting package full name:
    Faulting package-relative application ID:


    Fault bucket 120544115780, type 4
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: advlauncher.exe
    P2: 10.1.28.101
    P3: 57a4e13f
    P4: qtp-mt334.dll
    P5: 10.1.28.101
    P6: 57a4d969
    P7: c0000005
    P8: 00000000002bc813
    P9:
    P10:

    Attached files:
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4 B52.tmp.WERInternalMetadata.xml

    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive \AppCrash_advlauncher.exe_d58443354163ef172204043c fe6f1942c8dbdb8_6a267d5e_0c3a851f

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: f74cbe1b-3615-4663-a0e8-db2724d7336e
    Report Status: 0
    Hashed bucket: cbeb39acb085081c27bb0c42e5bd13c2

    System is Windows 10 Pro with the Anniverary Update
    Attached Images Attached Images

  2. #2
    Senior Member
    Join Date
    Jun 2016
    Posts
    142

    Re: Crash while browsing network in Backup and Recovery 16

    Hi! Can you please create a support ticket via MyParagon account with that issue?

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