Paragon NTFS For Mac - Multiple Mac OS X El Capitan (10.11.6) System Crashes
System: iMac - (27-inch, Late 2012) Processor: 3.4 GHz Intel Core i7 Memory: 32 GB 1600 MHz DDR3 Graphics: NVIDIA GeForce GTX 680MX 2048 MB Operating System: Mac OS X El Capitan Version 10.11.6 Software Application: Paragon NTFS For Mac Version 14.2.359
I’ve been experiencing a somewhat regular series of system crash events for the past few months. It’s taken awhile to track down the cause of these crashes but I finally found what appears to be the culprit - Paragon’s NTFS For Mac Version 14.2.359. I’ve conducted several tests using two different brand 1TB external hard drives connected to two different side-by-side USB ports (which, by the way caused no problems whatsoever until my recent upgrade to Paragon NTFS For Mac Version 14.2.359. One factor that I can verify without a doubt - as soon as NTFS For Mac is disabled through System Preferences, the system crashes stop. At this point I have the external hard drives connected to the USB ports with NTFS For Mac disabled and have not experienced any system crashes. Below is a copy of my latest system crash report.
It should be noted that when one or both external hard drives were connected to a USB port with NTFS For Mac enabled, system crashes occurred at intervals of 15 minutes to half an hour after each recovery from a previous crash. As you can see this made my entire system unusable.
I look forward to hearing from you once you've had an opportunity to review my current information and decide what is the best way to resolve this issue.
Unfortunately, due to a strict number of characters limited per post (here on your forum) my crash report has been significantly truncated.
System Crash 5 - Sunday September 11 2016 - 12:43 PM - I was watching an YouTube video for about 10 minutes - then the screen froze and the system crashed & rebooted
Kernel Extensions in backtrace:
com.paragon-software.filesystems.ntfs(359.2.14)[B6740664-1EED-3843-84CD-0D008D33D52E]@0xffffff7fa4c21000->0xffffff7fa4c55fff
BSD process name corresponding to current thread: mdworker
Boot args: nvda_drv=1
Mac OS version: 15G1004
Kernel version:
Darwin Kernel Version 15.6.0: Monday August 29 2016 20:21:34 PDT; root:xnu-3248.60.11~1/RELEASE_X86_64
Kernel UUID: E349749B-3303-3DDF-959C-B5885A0E1F6E
Kernel slide: 0x0000000024200000
Kernel text base: 0xffffff8024400000
__HIB text base: 0xffffff8024300000
System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)