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If my external drives have been disconnected, running Paragon B&R 16 shows "Error encountered" next to the incremental and other backup jobs that could not execute. Makes sense. But I was...

Thank you fireworker and aoz987.

I owe a clarification: scouring all the incremental backup files things looked OK. But on closer scrutiny I've found 1 tiny, buried file in each set that was...

Firstly, does anyone know what the hours of operations are for Paragon tech-support? I leave voicemail open tickets etc. but haven’t heard back.

Trying to recover from a system that was hit by...

It's what I'm trying to find out... OneDrive is set to auto sync certain folders but it doesn't look like those files got 'up there'. Still going through it all though.

Thanks again aoz987. Those cloud suggestions are helpful. Even though OneDrive, Google Drive and Dropbox were connected and looking like regular drives in Windows Explorer, none of those files in the...

It is in a workable state. But a very large number of files were corrupted/encrypted. Some of those were in OneDrive or Google Drive and weren’t affected, but a lot weren’t. Bad situation.

Thanks for your time aoz987.



It did corrupt all backup files that were going to external (USB) drives.

I wouldn't be able to unplug/plug the backup drives since the incrementals are...

Just hit with a virus that wasn't stopped before it could do some damage. Encrypted/corrupted large number of files and added an extension to the filenames. Most disturbing is that it got at my...