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Thanks fireworker - that's excellent and the pic certainly helps. I think the manual could be a bit more helpful/detailed in its explanation. Thanks again

Hi. From what I can see the File Transfer Wizard "copy data from/to" only lets you copy the files that make up the archive itself not the files within the archive.
I have found a way to retrieve...

With PHDM16 Advanced I can 'Add vd' and create a Paragon Virtual Image from an archive OK. The Paragon Virtual Image appears on the Partition Manager screen. However, it does not have a drive letter...

Thanks aoz987 - from the info you gave I managed to restore a previous PHDM 15 backup onto a newly created blank partition on my hard disk - so was able to access date I thought I has lost. The...

I've taken a screen shot from the manual for the relevant section. It comes under the 'Adding a Backup Image' section (not sent attachments before so hope this works)

I'm having the same problem. According to the manual when you get to 'My Backups>Single Backups>' there should be an 'Add Backup' option as well as the 'Backup Options' tab (there is a picture of...

It is very confusing and not at all obvious as in version 15. I found you have to first create a user defined single backup schedule. This lets you choose your own number of incremental backups...

It is very confusing and not at all obvious as in version 15. I found you have to first create a user defined single backup schedule. This lets you choose your own number of incremental backups...