Paragon NTFS For Mac - Multiple Mac OS X El Capitan (10.11.6) System Crashes

System: iMac - (27-inch, Late 2012)
Processor: 3.4 GHz Intel Core i7
Memory: 32 GB 1600 MHz DDR3
Graphics: NVIDIA GeForce GTX 680MX 2048 MB
Operating System: Mac OS X El Capitan Version 10.11.6
Software Application: Paragon NTFS For Mac Version 14.2.359

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I’ve been experiencing a somewhat regular series of system crash events for the past few months. It’s taken awhile to track down the cause of these crashes but I finally found what appears to be the culprit - Paragon’s NTFS For Mac Version 14.2.359. I’ve conducted several tests using two different brand 1TB external hard drives connected to two different side-by-side USB ports (which, by the way caused no problems whatsoever until my recent upgrade to Paragon NTFS For Mac Version 14.2.359. One factor that I can verify without a doubt - as soon as NTFS For Mac is disabled through System Preferences, the system crashes stop. At this point I have the external hard drives connected to the USB ports with NTFS For Mac disabled and have not experienced any system crashes. Below is a copy of my latest system crash report.

It should be noted that when one or both external hard drives were connected to a USB port with NTFS For Mac enabled, system crashes occurred at intervals of 15 minutes to half an hour after each recovery from a previous crash. As you can see this made my entire system unusable.

I look forward to hearing from you once you've had an opportunity to review my current information and decide what is the best way to resolve this issue.

Unfortunately, due to a strict number of characters limited per post (here on your forum) my crash report has been significantly truncated.

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System Crash 5 - Sunday September 11 2016 - 12:43 PM - I was watching an YouTube video for about 10 minutes - then the screen froze and the system crashed & rebooted

Anonymous UUID: 2B45D950-7346-CF95-CC71-637E7E1F3EFA

Sunday September 11 2016 12:42:38

*** Panic Report ***
panic(cpu 2 caller 0xffffff80245ce6fa): Kernel trap at 0xffffff7fa4c2a705, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x0000000109ad7070, CR3: 0x000000050c84405f, CR4: 0x00000000001626e0
RAX: 0xdeadbeefdeadbeef, RBX: 0xffffff808e3549f8, RCX: 0x00000000031f0000, RDX: 0xffffff8061ec37b0
RSP: 0xffffff83ca8db0d0, RBP: 0xffffff83ca8db390, RSI: 0x0000000000000000, RDI: 0xffffff808e3549f8
R8: 0xffffff807d802690, R9: 0x0000000000000000, R10: 0xffffff80247002c0, R11: 0x0000000000000000
R12: 0xffffff8098eb4408, R13: 0x7f167b6dbd18009e, R14: 0xffffff80719b6000, R15: 0xffffff83ca8db3b0
RFL: 0x0000000000010246, RIP: 0xffffff7fa4c2a705, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000109ad7070, Error code: 0x0000000000000000, Fault CPU: 0x2, PL: 0

Backtrace (CPU 2), Frame : Return Address
0xffffff83bf485df0 : 0xffffff80244dab52
0xffffff83bf485e70 : 0xffffff80245ce6fa
0xffffff83bf486050 : 0xffffff80245ec563
0xffffff83bf486070 : 0xffffff7fa4c2a705
0xffffff83ca8db390 : 0xffffff80247257cc
0xffffff83ca8db410 : 0xffffff80247005af
0xffffff83ca8db840 : 0xffffff8024977974
0xffffff83ca8db8a0 : 0xffffff80246fb802
0xffffff83ca8db8f0 : 0xffffff802471a784
0xffffff83ca8db9a0 : 0xffffff8024706358
0xffffff83ca8dbbe0 : 0xffffff8024707023
0xffffff83ca8dbf60 : 0xffffff8024a28701
0xffffff83ca8dbfb0 : 0xffffff80245ecd66

Kernel Extensions in backtrace:
com.paragon-software.filesystems.ntfs(359.2.14)[B6740664-1EED-3843-84CD-0D008D33D52E]@0xffffff7fa4c21000->0xffffff7fa4c55fff

BSD process name corresponding to current thread: mdworker
Boot args: nvda_drv=1

Mac OS version: 15G1004

Kernel version:
Darwin Kernel Version 15.6.0: Monday August 29 2016 20:21:34 PDT; root:xnu-3248.60.11~1/RELEASE_X86_64
Kernel UUID: E349749B-3303-3DDF-959C-B5885A0E1F6E
Kernel slide: 0x0000000024200000
Kernel text base: 0xffffff8024400000
__HIB text base: 0xffffff8024300000
System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)

System uptime in nanoseconds: 24528424470205
last loaded kext at 18337520745262: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7fa77f1000, size 32768)
last unloaded kext at 18682375180691: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7fa77f1000, size 32768)
loaded kexts:
com.nvidia.CUDA 1.1.0
com.techsmith.TACC 1.0.2
com.globaldelight.driver.Boom2Device 1.1
com.paragon-software.filesystems.ntfs 359.2.14
com.corel.painter.PainterAudioDriver 1
com.nvidia.web.GeForceWeb 10.1.1
com.nvidia.web.NVDAGK100HalWeb 10.1.1
com.nvidia.web.NVDAResmanWeb 10.1.1
com.symantec.nfm.kext 7.1.2f94
com.symantec.ips.kext 7.1.2f94
com.symantec.internetSecurity.kext 7.1.2f94
com.apple.iokit.SCSITaskUserClient 3.7.7
com.apple.driver.AppleUSBStorageCoexistentDriver 3.7.1
com.apple.driver.AppleBluetoothMultitouch 90.3
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 110.22.0
com.apple.driver.ApplePlatformEnabler 2.6.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 274.12
com.apple.driver.AppleHDA 274.12
com.apple.driver.pmtelemetry 1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.4.6f1
com.apple.driver.AppleIntelHD4000Graphics 10.1.4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHV 1
com.apple.driver.AppleBacklight 170.8.9
com.apple.iokit.BroadcomBluetoothHostControllerUSB Transport 4.4.6f1
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleIntelFramebufferCapri 10.1.4
com.apple.AppleFSCompression.AppleFSCompressionTyp eDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0
com.apple.BootCache 38
com.apple.iokit.IOAHCIBlockStorage 2.8.5
com.apple.driver.AppleSDXC 1.7.0
com.apple.iokit.AppleBCM5701Ethernet 10.2.0

UPDATE:
I upgraded my Mac operating system to Sierra (10.12).
Unfortunately, I’m still experiencing the same problems with my external hard drives.

UPDATE: MONDAY NOVEMBER 7 2016
I updated my current version of Paragon NTFS For Mac to version 14.3.266 today.
This updated version is running within Mac OS Sierra 10.12.1.

Unfortunately, I’m still experiencing the same problems with my external hard drives.
Again, even if I do not access / use either of my NTFS formatted external hard drives while they're plugged into my USB ports, within approximately an hour my entire system crashes.
As soon as I remove either or both of these NTFS formatted external hard drives, the crashes do not occur.

UPDATE: FRIDAY DECEMBER 2 2016

I updated my current version of Paragon NTFS For Mac To version 14.3.318 today.
This updated version is running within Mac OS Sierra 10.12.1

Unfortunately, I’m still experiencing the same problems with my external hard drives.
Again, even if I do not access / use either of my NTFS formatted external hard drives while they're plugged into my USB ports, within approximately an hour my entire system crashes.
As soon as I remove either or both of these NTFS formatted external hard drives, the crashes do not occur.

Remained on for about 20 minutes before crashing

Anonymous UUID: 2B45D950-7346-CF95-CC71-637E7E1F3EFA

Friday December 2, 2016 15:30:16

*** Panic Report ***
panic(cpu 0 caller 0xffffff7fa742a9f8): "__cxa_pure_virtual"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3789.21.3/libkern/c++/OSRuntime.cpp:181
Backtrace (CPU 0), Frame : Return Address
0xffffff83c7cb3040 : 0xffffff8026cf368c
0xffffff83c7cb30c0 : 0xffffff7fa742a9f8
0xffffff83c7cb3390 : 0xffffff8026f4eb78
0xffffff83c7cb3410 : 0xffffff8026f22c52
0xffffff83c7cb3830 : 0xffffff8027147004
0xffffff83c7cb3890 : 0xffffff8026f24426
0xffffff83c7cb38e0 : 0xffffff8026f43ec1
0xffffff83c7cb3990 : 0xffffff8026f2dff8
0xffffff83c7cb3bd0 : 0xffffff8026f2ec72
0xffffff83c7cb3f50 : 0xffffff80272276da
0xffffff83c7cb3fb0 : 0xffffff8026ca5f46

Kernel Extensions in backtrace: com.paragon-software.filesystems.ntfs(318.3.14)[F6A7BB1D-5A30-3EAA-9644-77F98E29F1AE]@0xffffff7fa7422000->0xffffff7fa7455fff

BSD process name corresponding to current thread: mdworker

Mac OS version: 16B2555

Kernel version: Darwin Kernel Version 16.1.0: Thu Oct 13 21:26:57 PDT 2016; root:xnu-3789.21.3~60/RELEASE_X86_64

Kernel UUID: 8941AC1C-B084-37DE-8A34-4CE638C5CFC9
Kernel slide: 0x0000000026a00000
Kernel text base: 0xffffff8026c00000
__HIB text base: 0xffffff8026b00000
System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)

System uptime in nanoseconds: 28562388340221
last loaded kext at 27579922773976: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7faa42e000, size 32768)
last unloaded kext at 27639958517299: com.apple.driver.usb.cdc 5.0.0 (addr 0xffffff7faa412000, size 28672)
loaded kexts:
com.nvidia.CUDA 1.1.0
com.techsmith.TACC 1.0.3
com.globaldelight.driver.Boom2Device 1.1
com.paragon-software.filesystems.ntfs 318.3.14
com.nvidia.web.NVDAGK100HalWeb 10.1.3
com.nvidia.web.GeForceWeb 10.1.3
com.nvidia.web.NVDAResmanWeb 10.1.3
com.corel.painter.PainterAudioDriver 1
com.symantec.nfm.kext 7.2.1f90
com.symantec.ips.kext 7.2.1f90
com.symantec.internetSecurity.kext 7.2.1f90
com.apple.driver.AppleUSBStorageCoexistentDriver 404.20.1
com.apple.filesystems.smbfs 3.1
com.apple.driver.AppleBluetoothMultitouch 92
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 110.23.11
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 127
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 278.23
com.apple.iokit.IOBluetoothSerialManager 5.0.1f7
com.apple.driver.AppleHDA 278.23
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleIntelHD4000Graphics 10.2.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleBacklight 170.9.10
com.apple.iokit.BroadcomBluetoothHostControllerUSB Transport 5.0.1f7
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleHV 1
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleIntelFramebufferCapri 10.2.0
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.iokit.SCSITaskUserClient 394
com.apple.driver.AppleUSBODD 404.20.1
com.apple.AppleFSCompression.AppleFSCompressionTyp eDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0
com.apple.BootCache 40
com.apple.filesystems.hfs.kext 366.1.1
com.apple.iokit.IOAHCIBlockStorage 295.20.1
com.apple.driver.AppleSDXC 1.7.6
com.apple.iokit.AppleBCM5701Ethernet 10.2.6
com.apple.driver.AirPort.Brcm4360 1110.4.1a8
com.apple.driver.AppleAHCIPort 326
com.apple.driver.AppleACPIButtons 5.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 5.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClien t 219.0.0
com.apple.nke.applicationfirewall 172
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 219.0.0
com.apple.iokit.IOUSBMassStorageClass 4.0.4
com.apple.driver.AppleBluetoothHIDKeyboard 197
com.apple.driver.AppleHIDKeyboard 197
com.apple.driver.IOBluetoothHIDDriver 5.0.1f7
com.apple.driver.AppleMultitouchDriver 368.4
com.apple.driver.AppleInputDeviceSupport 76.4
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 278.23
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSurface 153.1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransp ort 5.0.1f7
com.apple.iokit.IOBluetoothHostControllerTransport 5.0.1f7
com.apple.iokit.IOBluetoothFamily 5.0.1f7
com.apple.driver.AppleHDAController 278.23
com.apple.iokit.IOHDAFamily 278.23
com.apple.iokit.IOAudioFamily 205.11
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.iokit.IOAcceleratorFamily2 288.15
com.apple.AppleGraphicsDeviceControl 3.13.74
com.apple.driver.AppleThunderboltEDMSink 4.1.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 394
com.apple.iokit.IOBDStorageFamily 1.8
com.apple.iokit.IODVDStorageFamily 1.8
com.apple.iokit.IOCDStorageFamily 1.8
com.apple.iokit.IOSCSIBlockCommandsDevice 394
com.apple.iokit.IOUSBMassStorageDriver 131.1.1
com.apple.iokit.IOSCSIArchitectureModelFamily 394
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1
com.apple.driver.usb.AppleUSBHub 1.1
com.apple.driver.CoreStorage 540
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleThunderboltDPInAdapter 4.5.5
com.apple.driver.AppleThunderboltDPOutAdapter 4.5.5
com.apple.driver.AppleThunderboltDPAdapterFamily 4.5.5
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.5
com.apple.driver.AppleThunderboltNHI 4.1.6
com.apple.iokit.IOThunderboltFamily 6.2.3
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.iokit.IOAHCIFamily 288
com.apple.driver.usb.AppleUSBEHCIPCI 1.1
com.apple.driver.usb.AppleUSBEHCI 1.1
com.apple.driver.usb.AppleUSBXHCIPCI 1.1
com.apple.driver.usb.AppleUSBXHCI 1.1
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.1
com.apple.driver.AppleUSBHostMergeProperties 1.1
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleBusPowerController 1.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 444.20.3
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 5.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
Model: iMac13,2, BootROM IM131.010A.B09, 4 processors, Intel Core i7, 3.4 GHz, 32 GB, SMC 2.11f14
Graphics: NVIDIA GeForce GTX 680MX, NVIDIA GeForce GTX 680MX, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0D9B, -
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0D9B, -
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (7.21.171.47.1a8)
Bluetooth: Version 5.0.1f7, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
Serial ATA Device: APPLE SSD SM128E, 121.33 GB
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 3.0 Bus
USB Device: External USB 3.0
USB Device: Apple USB SuperDrive
Thunderbolt Bus: iMac, Apple Inc., 23.4

Quote:

---

Originally Posted by SteveS

UPDATE: FRIDAY DECEMBER 2 2016

I updated my current version of Paragon NTFS For Mac To version 14.3.318 today.

---

Seeing as you've not been publicly replied to, I wanted to know how you're doing and the answers to a couple of questions. I ask simply because it appears that your OSX installation may be corrupted.

1.) What model Mac do you have? Can you be specific ie. 'Macbook Pro (Late-2012)'? This information can be found in 'About This Mac" from the Apple menu.

2.) Have you tried reinstalling the OS from scratch? Do you have a Time Machine backup or better?

Thanks.
Duane

System: iMac - (27-inch, Late 2012)
Processor: 3.4 GHz Intel Core i7
Memory: 32 GB 1600 MHz DDR3
Graphics: NVIDIA GeForce GTX 680MX 2048 MB
Operating System: MacOS Sierra Version 10.12.3
Software Application: Paragon NTFS For Mac Version 14.3.318

I've been "living with this" for around 6 months now, maybe more. Visited this forum a while back hoping to find a resolution, but I saw it had been months since anyone replied here. Other forums were also devoid of answers. Did a clean install of MacOS, but it was still happening. Eventually decide to just disable the Paragon NTFS for Mac driver and boot into Windows whenever I needed to write to NTFS.

Circumstances have changed where I now need NTFS writing capabilities to be readily available within MacOS and I found myself forced into trying to come up with a solution. I tried once again to have only certain drives plugged in to see if maybe it was specific storage device that may have been corrupted. Kept getting crashes until, to my surprise, I managed to avoid crashes altogether by Unmounting my Windows 10 boot camp partition from my internal SSD upon booting into MacOs . If I leave it mounted, within 20-30 minutes the system crashes. Not sure what within my Windows 10 partition could be causing this but thought I'd put it out there in case someone hadn't tried that yet.

Quote:

---

Originally Posted by SteveS

BSD process name corresponding to current thread: mdworker
mdworker/mds

---

Looks like the issue is with the Spotlight. You have to it turn off on your tome "mdutil -i off /Volumes/<LABEL>" .

Update:

Upon upgrading to Paragon NTFS For Mac 15 ( on Monday August 7, 2017), my system crash problem has been completely resolved.
I can now access all of my external hard drives with causing a system crash.