Backup : Operation has failed. Probably it has been terminated unexpectedly.

I am using Paragon Hard Disk Manager 17 Advanced (Version 17.13.1)

I did a bootable USB drive using ADK/Windows 10, loaded the network drivers and mapped the shared drive no issues.

However when I try to backup an entire laptop disk to my NAS it fails after 30 seconds : Operation has failed. Probably it has been terminated unexpectedly.

What's interesting is I was able to backup the same laptop two days ago, with no issues. What I only did after that is merge C:\SYSTEM and D:\DATA as I did no want to have a separate partition for D:\DATA, this operation went well. I also dis a couple of defrag, sfc /scannow and chkdk to make sure this disk I need to backup is fine (I want to migrate this laptop to SSD).

Not sure how to debug this... is there a way to get more logs?

Thanks for your advice...

Alex

Note : this laptop is booting and running perfectly fine on Windows 10. The NAS as well.

Hi I managed to collect the logs, is it safe to post here?

Here is the last few lines from the file hdmengine_p2vdevscan.log

=>PropertyAvailable prop.id = 30
<=PropertyAvailable=OK
-Reading SPDRP_ENUMERATOR_NAME
=>GetProperty prop.id = 22
=>Retrieving buffer size...
=>Required buffer size = 10
=>Property type = 1
<=GetProperty=OK
-Reading SPDRP_HARDWAREID
=>GetProperty prop.id = 1
=>Retrieving buffer size...
=>Required buffer size = 90
=>Property type = 7
<=GetProperty=OK
-Reading SPDRP_COMPATIBLEIDS
=>GetProperty prop.id = 2
=>Retrieving buffer size...
GetProperty ==>> ERROR 0000000D:
The data is invalid.


<=GetProperty=FAIL
--Add to output!
<=BuildDeviceList = OK

==>>FINISHED<<==

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