Printable View
Backup made with Hard Disk Manager 17. Trying to import backup into same program (on a second computer).
Get this error:
Failed to import the backup: backup set path already exists in the database. Backup job cannot intersect with other backup jobs.
Thanks.
Please ignore this post. Brain fart on my end. Working fine now.Quote:
Originally Posted by boowho
I am having the same problem, but I cannot understand any of the help files in English. It would be much more useful if screenshots were provided of what we are expected to see instead of a narrative description.
As it is I cannot restore any files from a backup I made. I am missing a crucial file that I need to restore. When I attempt to 'explore and export files' under the window 'Restore operations' I get this error message:
Failed to import the backup: backup set path already exists in the database. Backup job cannot intersect with other backup jobs.
I am not a computer expert, but I would hope to be able to restore the file/s that I am missing from the advice/help provided by this software. It is most confusing.
Can anyone help me out here please?
I have the 'Paragon Backup & Recovery 17CE' package.
Try deleting backups by pressing "-" above the list. When prompted, Delete backup job entry only. Then re-add the backup (fodler with .PFI) by pressing ... - Import backup
It's not solved. There is no option to import old backups. If you want to restore 1 file from an old backup you have to start the recovery environment which (I am sorry) makes this program useless to me. I've bought several versions and upgrades but will now look for an alternative.
@ Jagutherrschaften
Which precise version of HDM 17 do you use?
Hey there, I updated and am using version 17.13.1. I found the option now.
Either it wasn't there before or I was too dumb to find it. Now the program is really usable for me again :D.
Judging from your name "Jagutherrschaften" I assume you will be able to read the following:
Da im Handbuch auf die neuen Backup-Konzepte leider nur unzureichend eingegangen wird, haben wir die folgenden Artikel in unsere Wissensdatenbank gestellt: "Festplatten Manager 17 - Grundlegendes zur Backup-Logik" und spezieller "Festplatten Manager 17 – Archiv-Import in WinPE-Umgebung schlägt fehl".
Thank you, yes I am from Germany.
I actually read the manual before posting and found this:
You can add an existing backup job and all restore points produced by that job to the "My Backups" list and this way make them available in the program interface.
This function is available on the WinPE recovery media only, helping you to quickly start a backup or restore operation.
That's why I posted my complaint.
It has been that way in early versions like 17.4.0. In 17.13.1 it's definitely fixed.
I can confirm it's fixed and working well. Thank you, problem solved! :)
I have the same issue in "Paragon Backup & Recovery 17 CE Version 17.9.3". There is only an Option for importing PBF but this is only the older format, right?
I would like to import an archive I transfered to another disk which was made aswell with 17 CE Version.
Is this aswell a bug or not possible??
Wow, like how you care about your customers. If such an important function doesn't seems to be possible then I need to switch my backup solution to another vendor. Sad besides this I liked your products so far.
Any plausible reason you don't read the thread you attach your request to? Or the manual?
No, because I did read the forum and the manual. Can't imagine why you assume that.
My Problem is similar to what user "Jagutherrschaften" described and should be fixed in HDM 17 Version 17.13.1.
The difference for my problem is, that the problem accures in "Paragon Backup & Recovery 17 CE Version 17.9.3" (which is the newest version I can download on the paragon website) and not HDM17.
In version 17.9.3 I could not find any solution to import an existing backup job (.pfi file) so far. Therefor I assume it could be the same bug. Of course it could be a missunderstandig on my side but I read a lot of articles and the whole manual but could not find any hint for my problem.
Why is it so hard to answer my question? Or ask for further details if I'm unclear?
Maybe HDM 17 LE 17.10.2 can handle it. (I did not check)Quote:
Originally Posted by hirnrich
Thanks for the hint to this special version. I was able to import the .pfi with this version with no problem. It was where I expected it aswell in "Paragon Backup & Recovery 17 CE Version 17.9.3".Quote:
Originally Posted by fireworker
So I still guess it's a unsolved bug in this version. Sadly no one seems to care :(