No one is answering my support ticket!

I posted ticket #57428 yesterday, but no one answered me throughout the whole day!

Can anyone release any device that is occupying my NTFS for Mac 12 & 14 purchase? I just cannot activate NTFS for Mac 14 on my Macbook Pro.
Indeed I might have installed one version on my previous Mac installation, but it's all gone away with a full-disk format.

i love mac users. they are so ... important. i really adore them.

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It takes several days if you are lucky.