1 Attachment(s)
Crash while browsing network in Backup and Recovery 16
I just tried setting up a backup job and when I set the Target, which is another computer, the application crashes.
This is what was in the Application Log from Windows 10.
Faulting application name: advlauncher.exe, version: 10.1.28.101, time stamp: 0x57a4e13f
Faulting module name: qtp-mt334.dll, version: 10.1.28.101, time stamp: 0x57a4d969
Exception code: 0xc0000005
Fault offset: 0x00000000002bc813
Faulting process id: 0x31f0
Faulting application start time: 0x01d20de8311e4000
Faulting application path: C:\Program Files\Paragon Software\Backup and Recovery 16\program\advlauncher.exe
Faulting module path: C:\Program Files\Paragon Software\Backup and Recovery 16\program\qtp-mt334.dll
Report Id: f74cbe1b-3615-4663-a0e8-db2724d7336e
Faulting package full name:
Faulting package-relative application ID:
Fault bucket 120544115780, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: advlauncher.exe
P2: 10.1.28.101
P3: 57a4e13f
P4: qtp-mt334.dll
P5: 10.1.28.101
P6: 57a4d969
P7: c0000005
P8: 00000000002bc813
P9:
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4 B52.tmp.WERInternalMetadata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive \AppCrash_advlauncher.exe_d58443354163ef172204043c fe6f1942c8dbdb8_6a267d5e_0c3a851f
Analysis symbol:
Rechecking for solution: 0
Report Id: f74cbe1b-3615-4663-a0e8-db2724d7336e
Report Status: 0
Hashed bucket: cbeb39acb085081c27bb0c42e5bd13c2
System is Windows 10 Pro with the Anniverary Update
Re: Crash while browsing network in Backup and Recovery 16
Hi! Can you please create a support ticket via MyParagon account with that issue?