NTFS HDD mounting in 'read-only' mode

[rtfm]

Why isn't Paragon answering these problems?

Why don't you create a support ticket?

Please refer to our knowledgebase entry "How to write support requests".

[Phoeniix]

Why don't you create a support ticket?

Please refer to our knowledgebase entry "How to write support requests".

How about... why should I have to go through a support ticket on software I am evaluating... THAT IS FAILING THE EVALUATION!
I would think that the company would want to avoid putting a bad taste in the mouth of people ready to buy the product, who are having issues with it...
...rather than driving them to a competitor. I need a solution, not more headaches and wasted time. Maybe I should just try Tuxera instead?
This is obviously a recurring problem that has serious impact and should at least have the common causes in an easy to find FAQ.
Honestly it would be faster to enable write permissions without this software directly through the console, than to deal with a support request.

Phoeniix

[wrazoru]

Same problem for me... cannot write to certain WD NTFS drives.
I don't have any external SeaGate drives.

For some drives it works... for some it doesn't.

I've tried un-installing & re-installing the Paragon software (Paragon_NTFS_Driver_for_Mac_15_04_20.dmg),
apparently the most current update & no trial days warning, with seemingly exactly the same results as below...???

Working drives:
- 1Tb & 2Tb WD Passport Drives

Not Writable Drives:
- 120Gb WD IDE WD1200VE (in USB 2.0 external case) ...
- 4Tb SATA WD Blue (in USB dock)

This driver simply doesn't work with ALL NTFS drives???
I can't find any feature or setting to make the read-only drives writable???

...& i can't find anything in google search either...

Macbook Pro 13-inch early 2011
MacOS 10.11.6 El Capitan