Not calculating the volume/file size

I have a 500Gb SATA hard drive that has run into problems - Windows reports that the hard drive has an error in the boot sector.

In Windows XP I can see the drive when mounted externally, but not the partitions or directories.

With Paragon Backup & Recovery™ 2011 I can see the partitions and the directory tree, when I try to run the File Transfer Wizard, Paragon Backup & Recovery™ 2011 will move the folders to the clipboard, BUT, it will not let me press "Next" as it can not calculate the volume/size of the file(s). I left the program overnight with no success.

The drive is physically okay - it spins and is not ceased. Are there any suggestions on the next approach I should take?



Andrew

Hi, Andrew,

we'd suggest to post your problem on the english Paragon support forum while that is the appropriate place: http://www.wilderssecurity.com/forumdisplay.php?f=107

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