upgrade to 651 deleted some files

[gdohmeier]

Hi ,

setup:
macbook/intel, 2ghz intel core duo, 3gb ram, 150Gb hd, OS X 10.4.11...

issue:
I have been having issues with my usb (ntfs) drive being recognized on my macbook, but it works fine on my peecee.... so I just went to your website and downloaded the 651 upgrade to ntfs for mac. I put the download in my existing ntfs for mac directory (where I had files with my original receipt and emails and such for purchasing the 650 version a while back). I run the install and at the end it asks for a reboot (of course)... so I go looking for my files and the download dmg so I can save them off before a reboot and who! my files and directory are gone and I have a new directory called NTFS of Mac OS X...

I looked in the trash and they are not there. Is there anyway I can get my files back before I reboot (which I have not done yet)??? or did you guys do a unix delete in the background here and just blow them away forever?

Please let me know?

If they are gone - I would suggest that in future versino updates that you ask customers (with a big obvious type message) before deleting any files on their system.. whether in the install directory or wherever.

thanks
gary

[Henk50]

I had/have also some files that where lost to.
Answer from Paragon in return confirmed this issue.

So i'm in love with FAT32 for the time being,
i'll could recover these files from my (only) back-up.