Error 0x10091

[rschuebel]

I just purchased this program and I am having the same issues as I did with Acronis' True Image software. When trying to format I get error code
0x10091. Although this code did not appear with the Acronis program I suspect the issue is the same with both programs. With Acronis the errors were read and write errors. I get no detailed error information with Paragon other than the 0x10091 code. If anyone has a clue as to what the problem might be I would appreciate any help. I am running XP SP2 and have run Seatools diagnostics on 2 new hard drives with no errors. As well I have run White Canyon's diagnostics and also show no disk errors. I suspect the issue is not the drives at all because both are new in the package. I assumed the issue was with the Acronis software and returned it and purchased Paragon's Hard Disk Manager 2008.

Thank you:confused:

[ostrich]

Hello rschuebel, there is usually some word description of an error. That can help. Maybe you need to expand errordetails to see it.

Do you get this error only when you try to format a partition or with other operations too? Does it occur only for one partition, or for any partition?

And if I were you I would contact support providing log information.

[rschuebel]

Thanks for the suggestion. In that particular error message there was no description. I've been working at this for a while now. Originally I was trying to format the entire 300gb partition as a whole. I tried a 75gb partition thinking that might work and received the error message "file system has allocation errors due to cross-linked files. Run OS built-in tools for checking and correcting this kind of error". I've emailed support with the latest error message. Hopefully they will be able to assist.

Thanks

[rschuebel]

Cannot perform any functions, including starting Disk Manager program without getting "Disk I/O error" message. ?????????

Thanks

[ostrich]

Disconnect all storage devices, including internal and external disks, and flash drives. Then plug them one after another and check on which one HDM fails.

This looks like it can't read address data from some storage device.